Customer service
Your customer service at Stadtwerke
Our consumption billing team will be happy to assist you with all questions relating to your bill, budget billing or contractual matters. We are available in person, by telephone or by e-mail during our opening hours.
If you would like to make an appointment outside of regular opening hours, please arrange this directly with your responsible clerk in advance.
On this page you will also find important forms and useful information about your contract and billing. This allows you to deal with many matters conveniently and easily from home.
We look forward to helping you!
Would you like to change your data?
Are you planning a new build?
Radio water meter
Additional measuring equipment
Current prices
Status 01.01.2025
Water price
per cbm3.01 € net
3.22 € incl. VAT.Waste water price
per cbm2,40 € Statutes
Bank details
Bank BIC IBAN Birkenfeld District Savings Bank BILADE55XXX DE83 5625 0030 0000 3023 17 Volksbank Hunsrück-Nahe eG GENODED1KHK DE59 5606 1472 0006 7169 66 Postbank PBNKDEFF DE23 5001 0060 0014 2576 03 Please indicate"Stadtwerke Idar-Oberstein" as the payee.